When I applied to BBW, I had over 13 years of retail experience, including an 18-month stint as a sales associate at BBW some years before. I knew exactly how grueling Christmas at BBW could get--ie, the fire marshal started banning people from entering the store, because it was so crowded. I knew it would be important to keep shelves stocked, customers greeted, and transactions rung up as quickly as possible, and made sure the hiring manager knew this.