Building and maintaining relationships with customers is all about understanding their needs and consistently delivering value. I always make it a point to listen actively to customers, understand their business challenges, and provide solutions that align with their goals. Regular follow-ups, personalized communication, and being responsive to their inquiries and issues have helped me build strong, long-lasting relationships. At ABC Corp, I developed a key account that started as a small client but grew to be our largest account due to my dedication and personalized service.