Nordstrom Interview Question

How have you gone above and beyond for a customer?

Interview Answer

Anonymous

Jun 18, 2010

Remember this answer doesn't have to specifically be related to customer service. For instance, I work with lots of children and have to meet their demands all the time. My answer: By remembering each child's name, greeting them at the door, making sure I have prepared the activities they requested the previous week, and telling them we missed them if they were absent the previous week.