Gap
Part of Gap Inc.
Engaged Employer
Gap Interview Question
How would you deal with an angry customer?
Interview Answer
Anonymous
Oct 31, 2016
Stay calm, try to alleviate the problem, tell the customer you are sorry for the inconvenience, and if the customer requests to see the manager you will call him/her up. If the customer turns hostile, call the general manager. Only he/she has the power to call security to escort the customer out, not you.