role play with the interviewer- i did and it instantly got me the job because it shows you're comfortable with selling, even if you're not. "Hey! Welcome to Vera Bradley! How are you doing today?" *let them answer* Is there anything we can help you find?" if they say no, still continue to let them know about the store deals & promotions you all have going on. If there's a certain product they're looking for and you don't carry it, show them the next best thing