Applebee's Interview Question: How would you handle an angry customer?

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Applebee's

How would you handle an angry customer?

Anonymous

Jan 26, 2018

Stay calm. Apologize even if you aren't at fault and correct the problem. If you cannot correct the problem find a manager.

Anonymous

Feb 5, 2018

I would politely Ask the question why were the upset and apologize for the incovience .