Talbots Interview Question

How would you handle an angry customer?

Interview Answers

Anonymous

Feb 23, 2020

I would calmly and patiently speak with them in private(away from other customers) to help them resolve their issue... ZI would make them feel that they were being heard and work with them in a professional manner.

Anonymous

Feb 23, 2020

I would have them tell me what they were upset about and seek ways to assist them in de-escalating the situation.