Hartford HealthCare Interview Question: How would you handle an upset patient?

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Hartford HealthCare

How would you handle an upset patient?

Anonymous

Mar 30, 2019

I would be empathetic and understanding. Do my best to calm the patient down and resolve the patient's issue.

Anonymous

Oct 29, 2019

First I would apologize and try to give them what they need as quickly as possible and if I can't I'll find a co-worker that's able