Mercer
Part of Marsh
Engaged Employer
Mercer Interview Question
I was asked how I handled a difficult situation with either a co-worker or a client
Interview Answer
Anonymous
May 22, 2018
I responded by telling of a situation where I was relatively new at a company. A customer wanted to stop being billed for some cosmetic kits. she had talked to some other customer service reps but the situation was not completely taken care of. She was extremely mad by the time I had talked to her but I did get the issue resolved for her.