Wells Fargo Interview Question

If you had a difficult customer how would you handle them?

Interview Answer

Anonymous

Jul 24, 2012

FIRSTLY I WILL GIVE HIM A SEAT,AND OFFER WATER THEN I WILL LISTEN HIS PROBLEM CAREFULLY AND UNDERSTANDING IN BETWEEN THE LINES I WILL ANSWER HIM.IF IT WAS PROBLEM FROM OUR END I WILL ADMIT IT AS A COMPLAINT AND I WILL SOLVE IT AND THAT COMPLAINT I WILL SENT TO MY HUMAN RESOURCE DEPARTMENT TO HANDLE IT AND TO MAKE A PERMANANT SOLUTION OF IT.