Optum Interview Question
Imagine you have a website with a poorly performing payment processor that you cannot remove / replace. It is dropping 25% of credit card transactions. What can you do to improve the checkout performance of this website?
Interview Answer
Anonymous
Mar 22, 2021
If you cannot replace the system then think about it from a User Experience point of view. So just show the customer a "Thank you, your order has been received. Will send you an email once it has been processed." Similar to how Amazon and most e-commerce site do it now.