Customer Service Representative applicants have rated the interview process at L'Oréal with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 60% positive. To compare, the company-average is 62.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 34 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at L'Oréal overall takes an average of 33 days.
Common stages of the interview process at L'Oréal as a Customer Service Representative according to 5 Glassdoor interviews include:
Phone interview: 16%
Drug test: 16%
One on one interview: 16%
Skills test: 16%
Presentation: 11%
Background check: 5%
IQ intelligence test: 5%
Group panel interview: 5%
Other: 5%
Personality test: 5%
Here are the most commonly searched roles for interview reports -
I applied through college or university. I interviewed at L'Oréal (Cincinnati, OH) in May 2022
Interview
I felt that the job interview was very easy. Everyone was super nice. They all made us feel relaxed and fairly simple. The questions were easy to answer and basic interview questions .
Interview questions [1]
Question 1
Tell us something we wouldn’t know about your experience based off your résumé
I applied online. I interviewed at L'Oréal (Amstelveen) in Oct 2025
Interview
Geen reactie meer gehad. Super onpersoonlijk. Ik had feedback verwacht, maar dit ook niet teruggekregen. Helaas en echt jammer dit!
Meerdere keren gesolliciteerd. Jonge mensen met weinig ervaring hebben meer kans lijkt wel!
I applied through other source. The process took 2 weeks. I interviewed at L'Oréal (London, England) in Oct 2024
Interview
- Initial call with manager to briefly discuss role and my experience, invited for formal interview
- Formal interview for 1 hour with a task to present, followed by open discussion/questions
Interview questions [1]
Question 1
Give two examples of times you were innovative or showed out of the box thinking