Technical Concepts (likely in Round 2): Linux Commands: top, ps, df -h, grep, chmod, systemctl, journalctl SQL Queries: JOIN, GROUP BY, subqueries, second highest salary, update/delete with where Real-Time Application Support Scenarios: High priority ticket handling Log file checking (tail, grep) Escalation process Shell Scripting basics: Variables, loops, if-else, reading input Ticketing tools (like ServiceNow) — how you raised/resolved issues Monitoring tools (if used) or how you manually check service health
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