Position: Epic Inpatient Orders Analyst

Start: ASAP

Length :Full Time

Location: Pacific Time Zone (EST/CST hours

Onsite/Remote: Remote

Job Scope/Summary:

Technical Support

• Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
• Use expertise to create critical, technical documentation of service requests.
• Performs other duties as assigned.

System Maintenance/Improvement

• Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
• Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off on system testing.
• Develop and maintain detailed documentation on system configurations and technical components.
• Identify potential system enhancement needs and introduce best practice options for future state workflows and process.
• Performs other duties as assigned.

Client Support

• Maintain regular communication with and collaborate with client support representatives, client’s business community, and end users to ensure the system meets the client’s business needs.
• Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
• Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.
• Performs other duties as assigned.

Requirements/Certifications:

· Must Have one of the following certifications:

EpicCare Inpatient Orders (Inpatient Procedure Orders), EpicCare Inpatient Clinical Documentation (ClinDoc) , SAP (Emergency Room), Stork (Obstetrics)

· 2+ years experience

Additional Information:

· Growth Opportunity

· Prefer someone clinically experienced/minded

· Not Orders Lab

Interview Process:

· Steps

• 1st - Video interview with applications manager

INDCORP

Job Types: Contract, Full-time

Pay: $85,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Epic Orders Analyst: 2 years (Required)

License/Certification:

• Epic Inpatient Orders Certification (Required)

Work Location: Remote