What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

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The Front Desk Medical Assistant will join the OB/Gyn Maternal Fetal Medicine team as a key member of our clinical support staff, providing exceptional customer service and patient care in a fast-paced specialty clinic. In this role, you will assist physicians and residents with patient care, coordinate clinic flow, and support patient scheduling and check-in/check-out processes to help ensure a safe, efficient, and patient-centered experience.

Enjoy a collaborative, team-oriented environment where patient interactions are at the heart of what we do. We offer a friendly workplace culture, excellent benefits, and the opportunity to make a meaningful impact on the care of high-risk obstetric patients.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

100% paid medical premiums for our full-time employees
Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
The longer you stay, the more vacation you’ll accrue!
Longevity Pay (Monthly payments after two years of service)
Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

Free financial and legal counseling
Free mental health counseling services
Gym membership discounts and access to wellness programs
Other employee discounts including entertainment, car rentals, cell phones, etc.
Resources for child and elder care
Plus many more!

Position Summary:
Functions as a member of the clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient, and equitable.

Position Key Accountabilities:
1. Performs responsibilities in a manner that promotes quality patient care and customer service/satisfaction.
2. Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available.
3. Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic. Keeps patients informed of delays and progress of clinical appointments.
4. As required and competency validated, performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures.
5. Prepares and stocks rooms (daily/weekly) and clinic supplies in advance of clinic visit as well as cleaning rooms appropriately between patients.
6. Prepares for and assists with routine and specialty procedures.
7. Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning, and faxing.
8. Performs telephone messaging and in person screening with appropriate follow up.
9. Respects and maintains privacy and confidentiality per HIPAA guidelines.
10. Performs other duties as assigned.

Certification/Skills:
Use and care of standard clinic equipment
Basic Life Support (BLS) by American Heart Association (AHA) required

Minimum Education:
High school diploma or equivalent
Completion of an approved Medical Assistant training program preferred

Minimum Experience:
Six months experience or completion of an approved Medical Assistant Training Program.

Physical Requirements:
Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:
This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Veteran Information:
Military occupations that relate to the initial selection criteria and registration or licensure requirements for this position may include but are not limited to: 001260, 4N0X1, 68W, 18D, 68C, 4T0X1, 4A0X1,

For a complete list please visit www.uthealth-veterans.jobs.

Residency Requirement:
Employees must permanently reside and work in the State of Texas.