Reports to: Executive Director of Technology

Purpose: This position will work in conjunction with the Rowan Salisbury School System’s technology department.

Qualifications:

• -3 years) experience; or high school diploma or equivalency and an equivalent combination of training and experience
• The following certifications are desired but not mandatory: A+, Net+, Security+, ACMT; iOS Certified, CCNA, MCSE
• Applicants will be asked to complete a skills test as part of the interview process. The skills test is used to assess each applicant’s proficiency with Hardware / Software.

Knowledge, Skills, and Abilities:

Knowledge of:

• MDM Solutions(s)
Mac OS
• -iOS Devices – Windows OS
• MS Office
• Software Applications
• LAN/WAN
• Imaging Solutions (Mac and PC)
• Network Printers
• Wireless AP’s
• Scripting

Key Duties and Responsibilities:

• -related equipment, including but not limited to Apple IOS and OSX devices, Windows, imaging and mobile device management software.
• Communicates with employees and management in a timely and professional manner.
• Provides support to users by phone and email using remote support tools.
Excellent problem solving, multi
• -tasking, troubleshooting skills and attention to details are required to work within the department and school environment.
• Ability to read and interpret schematics, wiring diagrams, and manuals.
Uses a web-based work
• -order tracking system for routine repair and maintenance of equipment.
• Assists in researching new technology and provide input on new standards.
• Attends classes and seminars to enhance knowledge of equipment and operating systems.

Term of Employment: 12 months in accordance with the Rowan-Salisbury School Board calendar