Dental Front Desk Receptionist / Treatment Coordinator

Long Island City, NY 11101 · Full-time · $50,000–$60,000/year

LIC Dental Associates is a private, boutique fee-for-service (FFS) dental practice located in beautiful Long Island City. For over 10 years, we’ve proudly served the LIC community with a focus on exceptional care, discretion, and personalized dentistry. Our highly specialized team includes 6 doctors (3 specialists and 3 general dentists), all working together to deliver outstanding clinical and patient experiences.

We're hiring an experienced Dental Front Desk Receptionist / Treatment Coordinator to be the first face our patients see and a key part of the practice's day-to-day success. If you thrive in a warm, fast-paced, patient-focused environment and take pride in making people feel cared for from the moment they walk in, we'd love to meet you.

What you'll do

- Greet and welcome patients on arrival, and escort them to treatment rooms as needed

- Manage all check-in and check-out, including payment collection

- Schedule and manage appointments online and by phone

- Present treatment plans and discuss financial options confidentially

- Verify payment methods and handle credit card information securely

- Educate patients about our practice, services, and amenities

- Handle insurance verification, claims follow-up, and third-party financing (e.g., CareCredit)

- Respond to patient questions and concerns professionally and promptly

What we're looking for

- Minimum 2 years of experience in a dental front desk or treatment coordinator role

- Familiarity with dental terminology, insurance plans, and CDT codes

- Experience with insurance verification and basic claims processing

- A friendly, professional, patient-focused demeanor and a strong customer-service background

- Excellent organizational skills and genuine attention to detail

- The ability to build and maintain systems (filing, patient flow, scheduling)

- A desire to grow your career in dentistry and go above and beyond for patients

Why join us

Our culture is positive, supportive, and team-oriented — and because we're a boutique fee-for-service practice, you won't be buried in insurance-network volume. This is a long-term opportunity to be an integral part of a high-quality practice that genuinely values its team. Benefits include:

- Health insurance

- Dental insurance

- Paid time off

- Parental leave

Our mission and core values guide everything we do: forward thinking, personalization, prevention, respect, transparency, and excellence. As our front desk coordinator, you'll bring those values into every patient interaction.

Learn more about us at www.licdentalassociates.com.

Please submit your resume, cover letter, and availability to the email address provided.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave

Application Question(s):

• Its January 1st your patient has a $3,000 annual insurance maximum per calendar year and a $50 deductible. Their plan covers major services at 50%. They need a crown on tooth #9, which costs $1,900 before insurance. What is the estimated amount the patient will owe?

Experience:

• Dental receptionist: 2 years (Required)

Ability to Commute:

• Long Island City, NY 11101 (Required)

Work Location: In person