Job Summary
We are seeking a dynamic and detail-oriented Medical Biller / Receptionist to join our healthcare team. In this vital role, you will be the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing medical billing processes. Your expertise in medical coding, billing procedures, and medical office operations will help streamline revenue cycle management and enhance patient satisfaction. This position offers an exciting opportunity to contribute to a thriving healthcare practice where accuracy, professionalism, and excellent communication are paramount.

Responsibilities

• Greet patients and visitors warmly, providing exceptional customer service and guiding them through check-in procedures.
• Collect patient information, verify insurance details, and update medical records accurately within Electronic Medical Record (EMR) or Electronic Health Record (EHR) systems.
• Prepare and submit insurance claims using appropriate CPT (Current Procedural Terminology), ICD-9, ICD-10, and DRG (Diagnosis-Related Group) coding standards to ensure proper reimbursement.
• Review and process outstanding medical bills, follow up on unpaid claims, and perform collections when necessary to optimize revenue flow.
• Maintain detailed records of all billing transactions, insurance correspondence, and patient communications for compliance and audit purposes.
• Collaborate with healthcare providers to ensure accurate documentation of medical procedures, diagnoses, and coding for billing accuracy.
• Respond promptly to patient inquiries regarding billing statements or insurance issues with clear explanations and professional support.
• Stay current with evolving coding guidelines, insurance policies, and healthcare regulations to ensure compliance across all billing activities.

Skills

• Strong knowledge of medical billing processes including claim submission, follow-up, and collections.
• Proficiency in CPT coding, ICD-9/ICD-10 coding systems, DRG classifications, and ICD coding standards.
• Experience working with EMR/EHR systems(MEDENT) for documentation, billing, and record management.
• Excellent understanding of medical terminology, medical records management, and healthcare documentation standards.
• Ability to navigate insurance protocols effectively for claim processing and appeals.
• Exceptional organizational skills with attention to detail to ensure accuracy in billing and record keeping.
• Effective communication skills for interacting professionally with patients, providers, insurers, and team members.
• Prior experience in a medical office environment is preferred; familiarity with medical collection practices is a plus. Join our team where your expertise will directly impact the efficiency of our practice while providing compassionate service to our patients! We are committed to fostering a positive work environment that values your skills and dedication in the vital field of healthcare administration.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Do you have medical billing experience in the office setting-submitting claims to insurance companies, reconciling claims and denials?

Work Location: In person