Position Summary

The MRI Admitting Clerk ensures that patient and financial information is collected and that patients are aware of hospital policies and procedures. The person in this position interviews incoming patient or their representative and enters information required for admission into computer database. This clerk also distributes appropriate information to ancillary departments. This clerk is also responsible for verifying and pre-authorizations on all MRI scheduled dialing by scheduling. Accounts are to be put into pre-status daily and scanned accordingly.

Primary Responsibilities

1. Preregisters patients for scheduled admissions and outpatient procedures

2. obtaining authorization and verifying insurance eligibility for unscheduled admissions

3. interviews patients or their representative to obtain personal information

4. obtains signatures on Conditions of Admission and initiates the Advance Directive process

5. provides information to the patient/representative about billing, complaint process, patient rights, and visiting hours, and distributes hospital specific literature

6. refers patient to financial counselor when financial arrangements need to be made

7. gathers consent for treatment

8. arranges for transport of patient to the required area

9. verifies accuracy of forms and obtains corrected information from patient/representative

10. uses screening process to determine financial aid eligibility and determines correct forms to be used

11. makes copies of required documents and delivers paperwork throughout the hospital.

12. Communicates appropriate information as necessary to the supervisor, nurse managers, coworkers, and physician

13. records any copayments collected and forwards to the cashier

14. acts as liaison between the medical staff or nursing staff and incoming patients and their relatives.

15. Corrects computer records as necessary

16. participates in safety instructional programs

17. studies as necessary to stay up-to-date on hospital policies and services

18. loads computer and printer paper as needed

19. maneuvers mail carts as necessary

20. attends staff meetings as required

21. participates in emergency disaster situations

22. performs miscellaneous duties as deemed appropriate and when assigned by supervisor.

Competencies

1. Ability to read, write, speak, understand, and communicate effectively in English.

2. Knowledge of basic computer operation.

3. Ability to type 35 wpm.

4. Ability to stay organized, be flexible, and function efficiently under high volume and fast paced conditions.

5. Ability to use appropriate discretion in handling confidential information and materials. Ability to treat patients and families with respect and dignity and provide explanations

6. and verbal reassurance as necessary.

7. Ability to maintain good working relationship with coworkers within the department

8. and in other departments.

9. Ability to utilize interviewing techniques for gathering information.

10. Ability to perform efficiently in a fast-paced work environment.

Supervisory Responsibility

None.

Required Education and Experience

1. High school diploma or equivalent required.

2. Two years clerical experience required.

Preferred Education and Experience

1. Hospital or medical environment experience preferred.