Agent Service Expert

The Agent Services Expert is a key resource for agents and management, providing administrative, technical, and marketing support that contributes to agent success and exceptional client service.

As the welcoming face of the office, the ASE supports daily operations, transaction processing, marketing initiatives, office management, and agent training on company tools, systems, and resources.

Key Responsibilities

Office Management

• Manage front desk reception, phones, mail, and visitor support
• Oversee office facilities, conference rooms, common areas, and equipment maintenance
• Assist with office events, meetings, trainings, and community activities

Agent Technology & Training

• Provide technical support for office equipment, networks, and devices
• Serve as a primary trainer and support contact for company and brand technology tools

Transaction Processing

• Enter listing and sales data into industry systems
• Review files for compliance, ensuring all required forms, signatures, and dates are complete
• Coordinate with agents to obtain missing documentation

Marketing Support

• Create templated marketing materials including flyers, brochures, and postcards
• Coordinate marketing requests with the marketing department as needed

Desired Skills

• Strong interpersonal and and oral and written communication skills
• Ability to analyze information quickly and solve problems effectively
• Excellent organization, time management, and multitasking abilities
• Adaptability, initiative, and a positive, service-oriented attitude
• Collaborative mindset and commitment to supporting agent success

This is a full-time, in-person position (approximately 40 hours per week) located in Flathead Valley, Montana. Real estate or title industry experience is preferred, but exceptional candidates from other backgrounds will be considered.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Please submit a resume and cover letter for consideration.

Pay: $20.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person