Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions and solve unique technical problems? Would you like to do this using the latest cloud technologies while becoming a core part of the largest cloud infrastructure on the planet? Amazon Web Services (AWS) is seeking a Systems Development Engineer I to own and advance mission-critical services in our Amazon Dedicated Clouds (ADC).

We are looking for a Systems Development Engineer to work as part of a team that will help design, implement, and support resilient, high-performance systems for government customers operating in air-gapped regions. You'll be part of a truly innovative team in a fast-paced environment that has the entrepreneurial feel of a start-up. This is an opportunity to design, build, and operate systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are passionate about cloud computing and believe that world-class service is critical to customer success.

The ideal candidate will:

• Be great fun to work with. Our company credo is "Work hard. Have fun. Make history". The right candidate will love what they do and instinctively know how to make work fun.
• Have strong Linux & Networking Fundamentals. You should have deep experience working with Linux, preferably in a large-scale, distributed environment. You understand networking technology and how servers and networks inter-relate.
• Think Big. You will build and deploy solutions across thousands of devices. You will strive to improve and streamline processes to allow for work on a massive scale.
• Have experience in systems development, software engineering, or a related field.
• Possess strong technical skills in systems design, software development, operations, automation, and process improvement.
• Have exposure to designing and implementing technology solutions with a focus on resilience and scalability.
• Be proficient in at least one programming language and eager to learn cloud technologies.
• Have solid problem-solving skills and the ability to break down complex issues into manageable components with guidance from senior engineers.
• Communicate effectively within your team and contribute to technical discussions.
• Have a passion for operational excellence and continuous improvement.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities
As a Systems Development Engineer you will:

• Contribute to the design and delivery of technology solutions that improve resilience, performance, and operational efficiency of our systems.
• Work on well-defined components, applications, and technology solutions with guidance from senior engineers, while growing toward greater autonomy.
• Identify and escalate ambiguous problems and architectural deficiencies, contributing to solutions under the direction of more experienced team members.
• Participate in design, scoping, and prioritization discussions, learning to make technical trade-offs and understand costs of proposed solutions.
• Participate in reviews of architecture, design, operations, and post-incident analysis for your team.
• Troubleshoot problems by researching root causes and thoroughly resolving defects, seeking help when needed.
• Participate in an on-call rotation to support mission-critical services.

A day in the life
On a “typical” day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.

About the team
AI/ML ADC
The AI/ML U.S. Amazon Dedicated Cloud (ADC) organization is a pioneering force in delivering secure, advanced artificial intelligence and machine learning solutions to government and enterprise customers operating in isolated, air-gapped environments. Our mission is to empower these customers with cutting-edge AI/ML capabilities while maintaining the highest standards of security and compliance. We enable reliable, efficient builds and operations for services like SageMaker, Comprehend, Translate, Transcribe, Textract, Rekognition, and Bedrock in US ADC regions.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.