SUMMARY

The hired candidate will fill an Inside Sales position that is responsible for domestic sales accounts within a specific territory. They will be accountable for meeting their sales goals, via direct interaction with regional sales managers, channel partners, sales agents, and direct customers. They will be responsible for creating and recording all contact interactions and building an opportunity sales plan, respectively.

Candidate should have experience in technical product sales, CRM reporting and record keeping, and key account management – while having an excellent technical knowledge of load cells, torque transducers, and instrumentation.

The sales engineer daily support efforts are typically provided via phone, email, and written correspondence. The sales engineer initiates, follows through, and ensures completion of all sales orders and channel/customer requests in a timely manner (generally <24 hours). They must work cooperatively and collaboratively with other department personnel to ensure engineering requests, accounting documents, and production orders are expedited according to customer requirements – ensuring all data is entered and disseminated to others accurately and timely.

Travel may be required to meet with, or provide support to channel partners and key accounts/customers. However, primary work assignment is conducted at Interface.

The successful candidate will become an expert in all company products in order to provide excellent technical support to their assigned channel/customer base.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Must achieve sales goals as agreed to with direct manager
• Must be able to work collaboratively across department lines in order to expedite sales orders and meet customer needs.
• Must be an effective administrator and communicator to customers, reps, and internal employees.
• Must respond to customers within 24 hours.
• Must maintain regular contact with all key channel partners and customers within the assigned territory.
• Must respond proactively to all engineering requests and purchase orders ensuring all documents are complete and accurate.
• Must provide excellent support and care for the CRM (Salesforce) data – ensuring that all contact and care information is recorded and well-organized.
• Must build a credible opportunities list – based on proactively working and supporting distributors, channel partners, and sales agents in their assigned territory.
• Must provide product training, marketing information, and other sales support tools to the distributors, channel partners, and field agents.
• May travel in support of overall sales and to assist with promotional events and trade shows.
• Must be able to work with other staff members to produce product releases, catalogs, and information for the website, and product insertions and application notes each quarter.
• Must stay abreast of all Interface product developments and those of the competition.
• Must be adept at getting all necessary facts on a new application, identifying customer needs and ascertaining if and when the customer is going to buy and if it will be Interface.

QUALIFICATIONS

Minimum Education High school or GED; associated degree preferred

Experience/Requirements 3-5 years of experience inside sales of a technical product

SKILLS AND COMPETENCIES REQUIRED

• Excellent listening and communication skills both verbal and written.
• Thorough knowledge of all products, services and prototypes.
• Independent judgment and discretion are required. Must be a self-starter.
• Must be able to always maintain the up most confidentiality.
• Highly effective in developing relationships and promoting sales.
• Able to deal with people of different cultures.
• Able to quickly understand vastly different applications and recommend the right product.

WORK ENVIRONMENT: This role is primarily office-based. The position requires extended periods of sitting, using a computer and phone.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee must be able to lift and/or move items over 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

AAP/EEO STATEMENT: All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employment is contingent upon passing a background check and a drug screen.

** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice **

About Interface, Inc.

We lead the world in force measurement solutions; designing, manufacturing, and we guarantee the highest quality performance load cells, torque transducers, multi-axis sensors, and related instrumentation available. Our plant includes corporate offices, state of the art manufacturing facility, accredited calibration laboratory and multi-faceted machine shop.

Our engineering team provides force measurement solutions to the aerospace, automotive, energy, factory automation, medical which includes the test and measurement industries as well. Interface products can measure from grams to millions of pounds in hundreds of models and physical sizes. By maintaining the entire process, from design, machining, strain gage manufacturing and assembly, and in our own facilities, we can ensure the highest degree of performance possible.