In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin’s consumer products,……
Ability to teach customers proper archery form and basic shooting principles. Must be willing to sell a variety of products, including archery equipment,……
Technicians must maintain active and dynamic knowledge of archery products in inventory. The Technician is also responsible for bow set-up, tuning, trouble-……
Assists customers by answering specific technical questions to help customer understand the operation of the unit and the work to be done or work already……
Must supply the necessary tools for this job. Under direction of Supervisor, performs the operation, installation, maintenance and repair of manual, semi-……
Be knowledgeable to answer questions concerning location, price, and use of merchandise. Communicate the process of repair and suggestions for ongoing……
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Possess a valid driver’s license and reliable transportation. This will be accomplished through the repair and maintenance of archery equipment to meet the……
Excellent verbal and written communication skills to convey technical information to both technical and non-technical users. BS in IT or related field.…
Basic remote access solution implementation and support: VPN, Terminal Services, and software based remote access tools. Lift/Carry up to 15 lbs.…
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0–2 years of experience in manufacturing, engineering support, industrial engineering, or a technical environment. High school diploma or equivalent required.…
Assists customers by answering specific technical questions to help customer understand the operation of the unit and the work to be done or work already……
Assists customers by answering specific technical questions to help customer understand the operation of the unit and the work to be done or work already……
Committed to supplying our North 40 guests with phenomenal customer service. Experience and technical knowledge of archery products and ability to assist……
Be knowledgeable to answer questions concerning location, price, and use of merchandise. Communicate the process of repair and suggestions for ongoing……
Be knowledgeable to answer questions concerning location, price, and use of merchandise. Communicate the process of repair and suggestions for ongoing……
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners.…
Be knowledgeable to answer questions concerning location, price, and use of merchandise. Communicate the process of repair and suggestions for ongoing……
Master the Craft: Use your hands-on technical skills to set up, tune, and repair bows, ensuring every piece of equipment is precision-ready for the field.…
Be knowledgeable to answer questions concerning location, price, and use of merchandise. Communicate the process of repair and suggestions for ongoing……
Be knowledgeable to answer questions concerning location, price, and use of merchandise. Communicate the process of repair and suggestions for ongoing……
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Efficiency in multi-tasking and prioritizing work load. Maintain knowledge of archery department products. Assist archery customers with professional bow set up……
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Overview:
We are seeking a full-time Product Support Specialist - Hunting/Archery at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin’s consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary.
Core Hours: Mon - Fri 8:00am-5:00pm
Responsibilities:
Essential Functions
Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats
Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers
Become knowledgeable in the specifications, capabilities and operation of Garmin products
Remain current on changes in policies, procedures, and product offerings
Complete tasks and/or projects of basic complexity within defined process accurately and timely
Thoroughly document work in an organized and timely manner
Work a consistent and reliable schedule as identified by management
Qualifications:
Basic Qualifications
High School Diploma or GED
Demonstrated interest for the product segment and interest in developing product knowledge
Demonstrated customer service expertise
Demonstrated strong and effective verbal, written, and interpersonal communication skills
Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability
Must exhibit professionalism, be team-oriented, possess a positive attitude, work well with others and have excellent time management and follow-up skills
Demonstrated reliable and predictable attendance
Demonstrated computer skills and ability to navigate multiple screens
Desired Qualifications
Fluency in Spanish, Portuguese and/or French languages in addition to English
Expereince with hunting/dog training devices or electronics
Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits
The minimum salary is $55K and the max salary is $91K.
$55K – $91K/yr (Glassdoor est.)
$71K
/yr Median
Olathe, KS
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