High school graduate or equivalent.

Minimum 1 year experience working in Clinical Lab processing department in a hospital or certification from a Clinical Lab Assistant Program from an accredited technical college.

Active Washington State MA-P License required.

Minimum 1 year phlebotomy experience preferred.

Evidence of computer/keyboard and data entry skills.

Demonstrates excellent customer service and communication skills.

Demonstrates ability to maintain and convey a positive team concept.

Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times.

Ability to perform job duties without direct supervision.

Interacts in a friendly, professional manner with a diverse range of customers.

Ability to communicate and work effectively with the physical and emotional development of all age groups.

Generic Job Functions: See Generic Job Description for Clinical Support Partner

Essential Responsibilities and Competencies:

Follow established protocols for processing specimens for testing and send out to reference labs.

Follow established protocols for confirming patient identity, labeling and transport of specimens.

Performs phlebotomy procedures according to established standards.

Performs finger sticks on adults/children and heel sticks on infants according to established standards.

Enters and receives laboratory testing requests in the computer systems.

Processes blood bank specimens according to established procedures and delivers components to the patient care areas when required.

Fax, print and deliver reports.

Answers the phone using proper telephone technique within 3 rings and follows established scripts.

Proficient use of all laboratory and hospital computer systems to look ups results, place orders and/or answers any questions.

Completes all documentation required for registration on Outpatients for both the Hospital and Outreach.

Collects and processes urine drug screens according to established protocols.

Process pending logs, specimen unreceived lists, error log reports to monitor work and/or any mandatory reports.

Keeps areas clean and adequately stocked with supplies.

Any other additional tasks.

High school graduate or equivalent.

Minimum 1 year experience working in Clinical Lab processing department or certification from a Clinical Lab Assistant Program from an accredited technical college.

Active Washington State MA-P License required.

Minimum 1 year phlebotomy experience preferred.

Evidence of computer/keyboard and data entry skills.

Demonstrates excellent customer service and communication skills.

Demonstrates ability to maintain and convey a positive team concept.

Demonstrated ability to prioritize workload, assist co-workers as needed to ensure established turn around times.

Ability to perform job duties without direct supervision.

Interacts in a friendly, professional manner with a diverse range of customers.

Ability to communicate and work effectively with the physical and emotional development of all age groups.