Company Overview
Serenity Home Healthcare, LLC. is dedicated to serving the community with compassion and professionalism. We provide caregivers, CNAs, therapists, and nurses to deliver home-based care for the elderly and individuals with medical needs. Join a company that values its team members as much as it values its clients.

Job Overview
We are seeking a dynamic and detail-oriented Assistant Manager - Training and Onboarding to lead our training initiatives and facilitate seamless onboarding processes. The ideal candidate will possess a strong background in instructional design, adult education, and talent management, with a passion for developing engaging learning programs. This role involves designing comprehensive training curricula, managing learning technology platforms, and supporting employee development to enhance organizational performance.

Key Responsibilities

• Assist with all training and onboarding activities in the Niles office.
• Interview, screen, and hire qualified caregivers.
• Collect, review, and maintain applicant documentation.
• Initiate and monitor background checks and onboarding requirments.
• Train new hires and onboarding staff on company procedures and compliance standards.
• Create and manage caregiver ID cards for Niles office locations.
• Procide oversight and support to Training and Onboarding Coordinators across all branches.
• Conduct daily check-ins with coordinators to ensure consistency and address issues.
• Review onboarding documents to ensure compliance after coversions.
• Review spreadsheets, and onboarding Orientation Calendar.
• Assist with weekly reporting and operational projects.
• Provide training support at other locations when needed.
• Ensure training materials and onboarding processes align with company policies and regulatory requirments.
• Serve as backup for the Manager and assist with departmental leadership when needed.
• Perfom other duties as assigned by the Director of Operatons.

Qualifications

• Bilingual Spanish (speak, read, and write)
• Proven experience in training & development, instructional design, or related roles within human resources or organizational development.
• Expertise in curriculum development, adult education principles, and program management methodologies like ADDIE.
• Proficiency with learning technology tools including LMS (Learning Management System), Adobe Captivate, Workday, Salesforce, SharePoint, Human Resources Information Systems (HRIS), and Human Capital Management (HCM) systems such as Workday.
• Strong communication skills with the ability to deliver engaging presentations and facilitate effective training sessions.
• Knowledge of performance management techniques, employee relations strategies, and HR sourcing practices.
• Experience in content development for diverse audiences along with technical writing skills.
• Ability to manage multiple projects simultaneously while maintaining attention to detail in a fast-paced environment.

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience:

• Training & Onboarding: 2 years (Preferred)
• HR Documentation: 1 year (Preferred)
• interviewing, screening and hiring caregivers: 2 years (Preferred)
• Home care: 2 years (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Certified Nursing Assistant II (Illinois) (Required)

Ability to Commute:

• Niles, IL 60714 (Preferred)

Work Location: In person