The Science Team at Russell Tobin and Associates is hiring a "Lab Computing Analyst" for a top pharmaceutical company.

Key Responsibilities

• Install, configure, upgrade, and troubleshoot Windows 11 (LTS, Pro, Enterprise).
• Perform manual Windows builds and replicate system configurations.
• Support laboratory instruments, software, and peripherals (printers, scanners, cameras, expansion cards).
• Troubleshoot hardware, drivers, and operating system issues.
• Use SCCM for package deployment and issue investigation.
• Manage and update tickets in ServiceNow and JIRA.
• Perform room-by-room IT asset inventories using scanning/RFID tools.
• Maintain accurate asset records and reconcile inventory discrepancies.
• Work independently with end users, researchers, and vendors.

Required Skills

• 5+ years of IT support experience.
• Strong Windows 11 deployment and troubleshooting experience.
• Hands-on hardware installation and configuration.
• Experience with SCCM, ServiceNow, and JIRA.
• Familiarity with laboratory environments and IT asset management.
• Excellent troubleshooting and communication skills.

Additional Information:

• Location: Albany, NY
• Duration: 6 months contract
• Pay: $30–$32/hour on W2(DOE)

Must be authorized to work in the United States.


APPLY NOW!

Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity
Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment
Pride Global and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations
We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

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