Intern – AI & Automation - Professional Services

Altera Digital Health

Part Time - 20hrs per week.

Location

Remote / Hybrid - EST time zone N.America

Level

This is a 6-month internship opportunity, with the possibility of a contract extension depending on business needs, performance, and the ongoing requirements of the team. High-performing interns may also be considered for future full-time opportunities where appropriate.

As an Intern in AI & Automation, you will play a critical role in transforming healthcare IT implementations. You will work directly under the lead for PS Transformation & Automation to bridge the gaps between R&D, Professional Services, and delivery of our solutions to Clients. Your primary focus will be identifying operational bottlenecks and assisting in the creation, deployment, and management of innovative AI & Automation solutions that enhance project delivery and measurement.

This is a hands-on, project-based internship designed for a systems-thinker who is passionate about applied AI. Rather than just observing, you will be building – developing agentic workflows, optimizing prompt libraries, and maintaining the digital infrastructure that allows our consultants to focus on high-value client strategy. This role is fully remote, offering you the opportunity to collaborate with a distributed team of experts in healthcare IT and automation.

• Tool Development & Setup: Assist in the initial configuration and deployment of AI-driven tools designed to streamline healthcare IT operations.
• Workflow Engineering: Partner with the PS Transformation lead to identify and document operational bottlenecks within the customer lifecycle that are ripe for AI intervention.
• Tool Deployment: Assist in the initial configuration, testing, and deployment of AI-driven tools designed to streamline healthcare IT operations.
• Knowledge Sharing: Act as an additional resource for Professional Services staff, creating “cheat sheets” and documentation to help them adopt automation best practices.
• Operational Intelligence: Help identify and document operational bottlenecks that can be solved through multi-model AI solutions.
• Impact Measurement: Help develop and maintain simple dashboards or reports to track the time saved and efficiency gained through implemented automation projects.

Must-Have

• Educational Background: Current student or recent graduate in Computer Science, Data Science, Healthcare Informatics, or a related STEM field.
• AI Literacy: A foundational understanding of Large Language Models (LLMs), prompt engineering principles, and RAG (Retrieval-Augmented Generation) architectures.
• Technical Aptitude: Comfort working with APIs, JSON, and basic system integration fundamentals.
• Collaborative Mindset: Strong interpersonal skills with the ability to work effectively in a remote, cross-functional team environment.
• Creative Perspective: A proactive problem-solver with a strong “outside-the-box” thinking style to find non-obvious solutions or inventive approaches.

Nice-to-Have

• Scripting Skills: Practical experience writing Python scripts or building workflows on platforms like Make.com, Zapier, or n8n.
• Domain Interest: An interest in the Healthcare IT industry and a desire to understand how technology improves patient and provider outcomes.
• Translational Communication: The ability to explain complex technical concepts (like how a specific automation works) to non-technical stakeholders clearly.
• Experience in the Healthcare Industry: Experience working or volunteering in a healthcare environment, with familiarity with clinical workflows and/or healthcare operations.

• High-Impact Projects: Work on live initiatives that directly affect how our company operates and how our clients experience our products.
• Mentorship: Regular 1:1 sessions with the Lead for PS Transformation & Automation and exposure to senior engineers and consultants.
• Professional Development: Hands-on experience with cutting-edge AI tools and low-code platforms that are highly valued in the current job market.
• Remote-First Culture: A flexible working environment that values outcomes over “desk time” and provides the tools you need to succeed from anywhere.
• Career Pathways: High-performing interns are given priority consideration for full-time Junior Associate roles or repeat internship opportunities.

We believe that innovation is powered by a variety of perspectives. We are committed to creating an inclusive environment where people of all backgrounds – regardless of race, gender, orientation, or disability – feel empowered to bring their full selves to work. Our AI & Automation team specifically thrives on diverse problem-solving approaches, and we encourage candidates from underrepresented groups in tech to apply.

Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.

Salary Range
$20 - $25 per hour USD