Global Operations

Listing Governance Product Compliance Project Intern (TikTok Shop - Operations) - 2026 Start (BS/MS)

Location
:

Seattle

Employment Type
:

Intern

Job Code
:

A140206

Responsibilities

About the Team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities:

• Support product risk assessments for new categories, products, features, and business initiatives.
• Conduct controls benchmarking and research external and internal approaches to product safety and compliance governance.
• Help draft, refine, and maintain policies, SOPs, guidance, and decision frameworks for product safety and compliance programs.
• Perform sample reviews and audits to validate decisions, identify gaps, and improve control effectiveness.
• Analyze operational and enforcement data to uncover trends, misclassifications, policy gaps, and emerging risks.
• Create clear PBRs and supporting materials for algorithmic and LLM model development in partnership with technical and business teams.
• Assist with root cause analysis for seller-impacting issues, including listing or policy enforcement questions, and help translate findings into actionable recommendations.
• Partner cross-functionally with stakeholders across governance, operations, product, policy, and technical teams to drive alignment and execution.
• Prepare concise reports, recommendations, and readouts for leadership and partner teams.

Qualifications

Minimum Qualifications:

• Currently pursuing a Bachelor’s or Master’s degree in a relevant field such as Business, Economics, Public Policy, Data Science, Engineering, Statistics, Risk, Compliance, or a related discipline.
• Strong analytical and problem-solving skills, with the ability to structure ambiguous issues and turn data into insights.
• Comfort working with data in tools such as Excel, SQL, Python, or similar analytical tools.
• Excellent written and verbal communication skills in English.
• Demonstrated ability to work effectively with cross-functional partners and manage multiple priorities in a fast-paced environment.
• Good judgment, attention to detail, and a strong sense of ownership.
• Interest in e-commerce, marketplace governance, product safety, compliance, trust & safety, or risk operations.

Preferred Qualifications:

• Prior internship, coursework, or project experience in risk, compliance, governance, policy, trust & safety, consulting, operations, or marketplace/e-commerce environments.
• Experience conducting audits, benchmarking, policy research, or root cause analysis.
• Familiarity with AI/ML, algorithm governance, prompt workflows, or LLM-related evaluation concepts.
• Experience creating presentations, memos, or business requirement documents for technical or non-technical audiences.
• Ability to balance data-driven analysis with practical business judgment.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy

Job Information

【For Pay Transparency】Compensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $23.75- $23.75.

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Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

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The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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For Los Angeles County (unincorporated) Candidates:
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

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1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

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2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

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3. Exercising sound judgment.

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About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

https://tinyurl.com/RA-request