Position Summary: The BOA is focused on supporting delivery in their squad or project by clarifying requirements, removing obstacles and facilitating workflow and helps ensure the promised outcomes are delivered. They are a blend of business analyst, scrum master, project manager, document writer and cat herder. They are not just an old school business analyst that simply acts as a middleman creating large requirements documents. They are also not purely a hands-off scrum master that only facilitates decisions but has no skin in the game. Likewise, they are not just a single dimensioned project manager focused only on go-live and not value delivery afterwards. They are pragmatic leaders that understand the business strategy and our strategic intent and help ensure the squad is able to deliver the maximum business value possible. They are great communicators and work as bridges between the product owner, project managers, stakeholders and the squad. They facilitate the squad planning and retrospectives to ensure the squad is delivering reliably and is constantly improving. The squad does not report to them, and they must be the champions of building a self-managing team and not creating a single point of failure in themselves.

Values and Behavioral Standards: To ensure the effective communication and application of company values and behavioral standards, as stated in our company "Code of Conduct" policy, and to respond appropriately in the event of any known departure.

Major Job Accountabilities:

• Work with product owner and squad/project to groom and prepare the backlog into stories ready to be worked on
• Facilitate squad/project planning
• Ensure squad/project follows the Atlas system of work
• Works closely with the portfolio team to support planning and updates
• Facilitates communication between all key squad stakeholders
• Facilitates and champions squad/project delivery rituals (e.g. scrum ceremonies etc)
• Champions a self-managing team culture
• Facilitates workshops for clarifying problems, identifying solutions and driving aligned decision making
• Ensures decisions and key milestones are well documented
• Ensures squad/project artifacts are effective and well organized
• Documents process maps and value streams
• Able to research topics and produce white papers or decision papers to support decisions
• Supports squad in developing and maintaining suitable delivery metrics
• Support Application Development Chapter Lead in implementing an engineering culture
• Support Portfolio Senior Director in implementing an adaptive human centric system of work
• Coordinate activities of junior BOAs

Qualifications and Experience:

• Degree or equivalent experience
• 3+ years of experience as a business analyst, scrum master or product manager
• 1+ years' experience in an agile delivery culture
• Experience with ERPs or Enterprise Platforms as a product is a plus
• Experience delivering applications within an automated CI/CD SDLC is a plus
• Airline or logistics experience an advantage but not essential

Skills

• Experienced influencer and story teller with good Oral/Written communication skills
• Workshop facilitation
• Flexibility to adapt to a fast-paced work environment
• Critical thinking skills
• Self-motivated
• Team player
• Able to support building a high performing team culture
• Able to coach more junior team members

Special demands:

• The role will require frequent (~monthly) domestic travel and occasional (annually) international travel

#GH19 #LI-Hybrid #LI-20