Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting.

ABOUT

WHAT YOU WILL DO

• Serve as initial contact for students, parents, faculty/staff, and visitors upon approaching the Cashier window. Provide excellent customer service when answering questions regarding student accounts. Analyze and discuss student account issues with students and staff. Record, count, and post payments for tuition and fees and issue system-generated receipts.
• Balance cash receipts for completeness and accuracy each day.
• Preparation of all deposits and coordination of pickup and delivery to the appropriate bank.
• Balance and reconcile cash drawer daily. Reconcile daily transaction activity to cashiering system reports and Banner.
• Set up and/or assist students with payment plans.
• Contact students periodically regarding preference inactive status with the refund processor to aid in refund selection and setup.
• Assist with general office duties, as assigned, including answering phone calls, filing, and document scanning.

• Ability to make accurate arithmetic calculations.
• Experience with computerized cashier receipting systems.
• Experience with large volumes of payment (cash, check, and credit card) transactions.
• Skills using Microsoft Office standard programs (Outlook, Excel, Word).
• Experience handling confidential customer information.
• Demonstrated customer service skills.
• Must be able to read and comprehend written instructions.
• Must be able to communicate effectively orally and in writing.

WHO YOU ARE

• Two years of cashiering experience
• Two years working in a student-facing education environment
• Familiarity with ERP systems such as Banner or PeopleSoft
• Familiarity with student cashiering systems such as Transact or TouchNet

ADDITIONAL INFORMATION

EXPECTATIONS

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Will have contact – in person, by email, or by phone – with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Regular and punctual attendance is an essential function of each employee.

This is a security-sensitive position. Candidates will be subject to a criminal background check.