Core Responsibilities

 Lead and oversee all aspects of outside catering event execution, ensuring events

are delivered according to client expectations and company standards.

 Direct and supervise event staff, providing guidance, support, and real-time

problem-solving throughout event operations.

 Conduct pre-event reviews with team members to confirm event details, service

expectations, staffing assignments, food presentation standards, and safety

requirements.

 Ensure proper food handling, transportation, storage, service, and distribution in

compliance with company policies and health regulations.

 Monitor event timelines and service flow to ensure seamless guest experiences.

 Coordinate with culinary, logistics, sales, and operations teams to ensure event

readiness and successful execution.

 Daily inspection of event setups, food presentation, equipment, and service areas

to maintain quality and operational standards.

 Periodically evaluates units’ equipment for repairs and maintenance, schedules

for service.

 Address guest concerns, service challenges, and last-minute event changes

professionally and effectively.

 Ensure compliance with all food safety, sanitation, workplace safety, and

company policies.

 Manage event labor, supplies, and resources efficiently while maintaining service

excellence.

 Assist in recruiting, training, coaching, and developing catering team members.

 Promote a culture of teamwork, accountability, safety, and exceptional customer

service.

 Ensures compliance with all food safety, sanitation, workplace safety, and

company operational standards during catering events.

 Maintains accurate event documentation, labor records, and operational reports

related to event execution and service performance.

 As requested by management, prepares and submits event summaries,

operational reports, and makes recommendations for process improvements and

enhanced guest experiences.

 All Other Duties as Assigned

Key Requirements

 Ability to follow and support operational standards, ensuring

consistency and quality across assigned events and team activities.

 Effective leadership skills to guide, support, and provide day-to-day

direction to team members.

 Well organized and dependable to prioritize tasks, stay on schedule,

and assist with delegating work as needed.

 Sound problem-solving and decision-making skills, ability to address

routine issues and escalate more complex concerns when appropriate.

 Strong interpersonal and communication skills to work effectively

with team members, guests, and internal partners.

 Excellent attention to detail with the ability to stay focused on day-to-

day execution while understanding overall event goals.

 Working knowledge of health, safety, sanitation, and alcohol service

standards and regulations.

 Flexibility to work evenings, weekends, and holidays as required by

business needs.

Pay: $23.00 - $28.00 per hour

Benefits:

• Employee discount
• Paid time off

Experience:

• Catering Management: 2 years (Preferred)

Ability to Commute:

• Port Washington, WI 53074 (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person