General Summary:

Under general supervision of the Child Care Financial Assistance (CCFA) Program Director, the Assistant Director is responsible for strategic initiatives and program outcomes through planning, organizing, implementing, directing, representing, evaluating, and monitoring of the CCFA departments including directly and indirectly supervising management and staff assigned. The Assistant Director oversees CCFA departments focused on providing services for families/children. The Assistant Director ensures consistent fiscal and management oversight of their assigned CCFA departments across all offices and locations.

This position oversees CCFA operations and strategic community partnerships within Los Angeles County and San Bernardino County, emphasizing operational collaboration, partnership development, and systems integration to focus on cultivating child, family and community well-being.

The Assistant Director upholds the Agency’s mission, vision, and values by promoting a culture of respect, collaboration, and excellence in service to children, families, and staff.

Essential Duties And Responsibilities

The CCFA Assistant Director oversees and is responsible for:

Program Oversight & Leadership (35%)

• Directly supervise Program Managers across Los Angeles County and San Bernardino County and ensure effective systems are in place for managing the employment cycle, including staffing, supervision, communication, performance evaluation, scheduling, and staff development.
• Provide ongoing leadership, coaching, and support to promote high performance, accountability, and professional growth among staff.
• Facilitate onsite and virtual regular staff meetings to communicate updates, ensure alignment with agency goals, and foster collaboration across teams.
• Develop and maintain clear lines of authority, responsibility, and communication within assigned departments.
• Upholds a leadership presence characterized by strategic insight, that inspires confidence and positively represents the agency by driving forward key priorities.
• Regularly travels between CCRC offices and community locations across Los Angeles and San Bernardino Counties to provide onsite leadership, attend meetings and trainings, support CCFA operations, and represent the agency at partner and stakeholder events.

Departmental Operations and Compliance (35%)

• Oversee assigned CCFA departments, which may include but are not limited to Case Management, Enrollments, Stage 1, Bridge, Provider Payments, Provider Liaison, Customer Service Center, or other departments as established by the Agency.
• Establish and maintain administrative policies and procedures to ensure efficient program operations and compliance with all contractual, county, state, and federal regulations.
• Collaborate with the Continuous Quality Improvement team to implement policy and procedure updates and ensure required training programs are delivered.
• Ensure all staff maintain high standards of professionalism, responsiveness, and customer service in all client interactions.

Community Partnerships and Engagement (20%)

• Lead the development and management of strategic partnerships with Affiliated County departments, school districts, community-based organizations, and coalitions focused on family stability and childcare access.
• Serve as CCRC’s primary liaison to county leadership, representing the CCFA Division in regional initiatives that support early learning, family well-being, and provider engagement.
• Collaborate with internal divisions and external partners to coordinate service integration, joint programming, and referral systems that strengthen community impact.
• Develop, execute, and maintain a Community Outreach program to increase CCRC’s brand recognition and presence in the community.
• Build and sustain effective partnerships with other community and government agencies throughout the Inland Empire to enhance service delivery and coordination.
• Identify and pursue new opportunities for program funding, partnership development, and innovative approaches to serving children, families, and child care providers in the region.

Compliance Oversight (10%)

• Collaborate with managerial representatives from other divisions to resolve employee site-specific issues.
• Maintain a knowledge and understanding of all applicable contract requirements, agency policy and legislative issues as they may affect program funding and implementation.
• Responsible for the consistent application of contract requirements and program regulations throughout the division.
• Supports development of the program budget and monitors spending within funding requirements.

Job Specifications

Minimum Required

• Education & Experience

o Option 1

• Bachelor’s degree in Family Studies, Social Work, Child Development, Public Administration, Business Administration or related field.
• 10 years of management experience in a public agency, case management, social services, or early childhood program. Working knowledge in Child Development.
• Three years of direct supervisory experience managing large, multi-site teams, with demonstrated responsibility for personnel management functions such as hiring, training, performance evaluation, and staff development.
• Comprehensive knowledge of developing and overseeing large scale department budgets, preparation of strategic analyses and reporting.

o Option 2

• Master’s degree in Family Studies, Social Work, Child Development, Public Administration, Business Administration or related field.
• Five years of management experience in a public agency, case management, social services, or early childhood program. Working knowledge in Child Development.
• Three years of direct supervisory experience managing large, multi-site teams, with demonstrated responsibility for personnel management functions such as hiring, training, performance evaluation, and staff development.
• Comprehensive knowledge of developing and overseeing large scale department budgets, preparation of strategic analyses and reporting.
• Professional/Technical Certifications: n/a.
• Technical Requirements:
• Intermediate proficiency level using Microsoft in Outlook, Excel, Word, and PowerPoint.
• Experience using virtual meeting platforms (i.e., Zoom).
• Experience in budget development and management; grant management and program compliance; report preparation; and identifying and implementing service and facility improvements.
• Travel: This position requires 40% of travel. Travel may involve attending meetings, training, CCRC sponsored events and conferences throughout the state. Some overnight travel may be required.Staff members driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and DMV clearance required.
• Work Schedule: This position is full-time hybrid position and may require the ability to work a non-traditional work schedule such as evenings and weekends, as needed.

· Work Environment: Standard office environment with moderate level of background noise.

• Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:

o Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).

o Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with “at risk” populations, CA Code of Regulations Title 22, §101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)

o MVR / DMV clearance in accordance with CCRC’s liability insurance provisions: For positions where driving is required.

o Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)

o CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 – 1596.866)

o Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)

o Credit & Bankruptcy Check: For positions with fiscal responsibility (roles with authority over financial transactions), a credit and bankruptcy check will be conducted to assess financial responsibility in alignment with agency standards and applicable laws, including the federal Fair Credit Reporting Act (15 U.S.C. 1681 et seq.) and California Labor Code restrictions on credit reports (Labor Code 1025.5.)

Preferred

All minimum requirements above met, plus:

· Experience: Background in Social Work or experience working within social services programs supporting children and families.

• Bilingual: Ability to converse, write and/or translate in English and Armenian / Spanish

Pay: From $125,195.20 per year

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Chatsworth, CA 91311