Role Description

You will play a key role in the Aircraft Fleet Support team, responsible for troubleshooting remote and on-site issues of the Intelsat airborne systems. Work closely with Operations, Development, and System Engineering to understand product functionality and drive defect resolution. Evaluate system designs in partnerships with Aircraft Engineering. Engage with the reliability and Quality teams to identify different hardware defects.

Your Responsabilities

• Manage 24X7 support of systemic aircraft issues as related to the Intelsat airborne system.
• Review and redline installation documents and procedures.
• Proactively identify, develop, and drive opportunities to improve processes and tools to increase the overall effectiveness of the team.
• Troubleshoot and resolve systemic aircraft issues.
• create, review, and modify maintenance manuals, fault isolation manuals, Service bulletins.
• Proactively identify defects by reviewing system data logs
• Drive root cause analysis and corrective action. Achieve and exceed Performance KPIs

Required Skills:

• Avionics experience
• Ability to address and troubleshoot problems associated with aircraft-based equipment.
• Familiar with RF and CDMA based systems.
• Familiar with Satellite based systems
• Has used electronic test equipment before.
• Strong skills in reading electrical schematics.
• Knowledge with aircraft wiring (power, data bus, discrete I/O, Quadrax)
• Experience with avionics and flight systems.
• Excellent communication skills

Nice to have:

• FAA Airframe & Power Plant Certifications
• Wi-Fi and wired Ethernet familiarity.
• Knowledge of Linux and Windows operating systems
• Experience with IP networking.
• FAA, RTCA & ARINC standards and regulations familiarity

What it’s like to work with us:

SES is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping SES innovation for years to come.

• We emphasize personal and professional growth

• Awesome benefits including PTO, medical, tuition reimbursement, and training

• Fun, diverse, and inclusive culture

These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.