We are seeking a detail-oriented and experienced Concur Administrator to manage, maintain, and enhance our SAP Concur environment. The ideal candidate will play a key role in supporting travel and expense operations across the organization, ensuring system integrity, policy compliance, and an efficient end-user experience. You will work closely with Finance, HR, IT, and third-party vendors to ensure optimal configuration, integration, and use of Concur Travel and Expense.

• Manage and configure the Concur platform, including users, roles, expense types, policies, audit rules, workflows, and reporting.
• Set up and maintain approval workflows and travel policies in accordance with company guidelines.
• Perform routine system maintenance, upgrades, and configuration changes; ensure compliance with best practices.
• Monitor system performance, troubleshoot errors, and optimize configurations for efficiency and usability.
• Manage integration between Concur and ERP systems (e.g., NetSuite), including expense data feeds and payment reconciliation.

• Serve as the primary point of contact for Concur-related user support, addressing queries and resolving system issues.
• Develop training materials and conduct regular training sessions to drive user adoption and system proficiency.
• Assist in onboarding new users and provide ongoing guidance on expense submission, travel booking, and mobile app usage.

• Ensure data integrity between Concur and downstream ERP and financial systems.
• Implement and monitor audit rules and spend policies to enforce compliance and flag out-of-policy transactions.
• Perform regular audits to ensure system accuracy, proper approvals, and adherence to company T&E policies.

• Collaborate with Finance and HR stakeholders to gather requirements and implement enhancements to expense types, forms, and approval flows.
• Identify opportunities to streamline expense reporting and reimbursement processes through system automation.
• Manage credit card program integration, including corporate card feeds and reconciliation.

• Create, customize, and maintain Concur reports and dashboards to support T&E analytics and management visibility.
• Provide spend data and insights to Finance leadership to support budget management and policy decisions.

Education

• Bachelor’s degree in Information Systems, Computer Science, Finance, Accounting, or a related field (or equivalent experience).

Experience

• 3-4 years of experience with SAP Concur or equivalent travel and expense platforms (e.g., Expensify, Coupa Expenses, Navan) as a technical owner, implementer, or system administrator.
• Understanding of travel and expense fundamentals, including expense policy management, receipt handling, reimbursement processing, and corporate card reconciliation.
• Experience with T&E integrations, including ERP data feeds, credit card feeds (e.g., Visa/Mastercard BTA or ghost card), and payment processing.
• Familiarity with travel booking tools and TMC relationships within the Concur Travel ecosystem is a plus.

Skills

• Excellent troubleshooting skills with the ability to resolve issues independently.
• Strong project management and communication skills; ability to work cross-functionally across Finance, HR, and IT.
• Detail-oriented with strong organizational and analytical skills.
• Proficiency in Excel and familiarity with reporting and analytical tools.

Preferred Certifications

• SAP Concur Certified Administrator
• Additional certifications in Concur Travel, Concur Intelligence, or Invoice are a plus