At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

This role supports Account Managers, Account Executives, Producers, and Brokers in servicing a designated book of business by assisting with client service, claims, marketing, administration, renewals, and carrier communications. Responsibilities include responding to client inquiries, evaluating proposals, preparing renewal and client presentation materials, assisting with RFP responses, and providing guidance to administrative support staff as needed.

Required: High School Diploma/GED and 1+ years of related experience.

Preferred: Appropriate license

Behaviors: Understanding of the insurance brokerage business and customer service processes/tasks

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.