Tower Apartments is looking for a Compassionate Resident Service Coordinator to support our senior Community. This is a part-time role, 20 hours per week.

This position offers a $500.00 signing bonus paid after three months and a $1,500.00 retention bonus paid after 6 months

JOB SUMMARY:

The Resident Service Coordinator is responsible for coordinating programs and services to help residents maintain a high quality of life and age in place. This is a 20-hour-per-week Part-Time position.

.

ESSENTIAL FUNCTIONS:

oordinating programs and activities for residents on a group basis.

• Serves as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
• Monitors the ongoing provision of services from community agencies and keeps documentation with the progress of the individual. Manages the provision of supportive services where appropriate.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary.
• Develops a Resource Directory that includes a listing of state and/or local service providers. Examples include services to families, children, elderly residents, persons with disabilities and emergency assistance.
• Sponsors educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Implements on-site or mobile health services and screenings.
• Organizes and promotes resident involvement in on and off-site programs.
• Assists the residents in building informal support networks with other residents, family, and friends.
• Engage volunteers within the community and/or property when appropriate based on National Church Residences Volunteer Policies and Procedures.

Documentation

• Utilize an appropriate documentation system to track all work done with residents
• Completes all required paperwork with all residents who want to utilize the Service Coordination program.
• Completes Care Plans/Quarterly Monitoring with residents needing referrals and follows up on all services at and after implementation.
• Submits Semi-Annual Performance Reports to HUD in order to maintain funding for the Service Coordination program at the property.

REQUIREMENTS

• Service Coordinator meets the requirements outlined in the Quality Assurance Review Process and the Semi-Annual File Review Process (Reviews). The Reviews capture resident assessments, resident programs, policy compliance, and Education and Wellness Programs.
• All responsibilities are carried out in a manner consistent with NCR’s Core Values of Mission, Compassion, Leadership, and Professionalism.

EDUCATION/CERTIFICATION:

A bachelor’s degree in social work or a related field is preferred.

EXPERIENCE REQUIRED:

Two or more years of experience in a social service delivery with the elderly and/or family population.

SKILLS/ABILITIES:

Good communication, comprehension, and interpersonal skills. Working knowledge of Windows, Microsoft Office Suite, and World Wide Web, which will be demonstrated by a passing score on a computer literacy test.

MGWC6