IT Project Manager (ServiceNow SamPro) – Onsite Irving, TX
Location: Irving, TX (100% Onsite at Store Support Center)
Position Type: Mid-Level Contract / Contingent Labor
Focus Area: IT Operations Portfolio (ServiceNow Asset Management)
About the Role
We are seeking a highly driven, self-starting IT Project Manager to lead the successful delivery of our ServiceNow SamPro (Software Asset Management) Phase 2 initiative. This project is already in flight—teams are assembled, and the scope is defined. We need a true PM who can step in on Day 1, grasp existing artifacts, identify dependencies, and drive execution without hand-holding.
You will focus heavily on stakeholder collaboration and driving application integrations into automated procurement and license-harvesting workflows.
Key Responsibilities
- Drive In-Flight Execution: Take immediate ownership of active, defined ServiceNow infrastructure projects, maintaining execution continuity. DOCX
- Stakeholder & Dependency Management: Collaborate with internal application owners, ServiceNow SMEs, and business leaders to map dependencies and drive alignment. DOCX
- Keep Teams Accountable: Coordinate cross-functional teams to deliver project artifacts on time; proactively manage RAID logs, action items, and schedules. DOCX
- No Vendor Management Needed: Focus entirely on internal team coordination, driving alignment, and clearing technical roadblocks. DOCX
- Maintain Governance: Lead project meetings, track deliverables, escalate blockers, and prepare executive-ready status updates. DOCX
Required Skills & Experience
- 5+ years of IT Project Management experience. DOCX
- Proven track record managing ServiceNow projects is strictly required (experience with SamPro / Software Asset Management modules is highly preferred). DOCX
- Strong experience taking over projects already in-flight and quickly establishing structure and ownership. DOCX
- Exceptional communication and facilitation skills—the ability to "herd the sheep," challenge assumptions, and work collaboratively across all organizational levels. DOCX
- Strong technical literacy (ability to understand infrastructure, cloud, and application integrations) without needing to be a hands-on engineer. DOCX
- PMP Certification is valued, but only if backed by genuine, matching project management work history. DOCX
Pay: $89,010.63 - $95,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Relocation assistance
Work Location: In person