Job Description: DevOps / Site Reliability Engineer (SRE)

Company Overview: NextAmp LLC is a digital modernization services company focused on transforming the insurance industry. We help insurance organizations redesign their workflows and build AI-powered, automated systems that improve efficiency and accuracy. Our solutions streamline key operational areas such as claims processing, underwriting, billing, and back-office operations.

Position: DevOps / Site Reliability Engineer (SRE)

Location: USA (Remote)

Experience level: 5+ years

About the Role

We are looking for an experienced DevOps / Site Reliability Engineer (SRE) with strong expertise in cloud infrastructure, automation, observability, and production operations. The ideal candidate will have hands-on experience with Python, Apache Airflow, Astronomer, GitHub Actions, Amazon EKS, and the Grafana observability stack. This role involves building scalable infrastructure, improving CI/CD pipelines, implementing modern monitoring solutions, and ensuring the reliability and performance of mission-critical applications.

Key Responsibilities

• Design, implement, and maintain scalable and secure cloud infrastructure on AWS.
• Build, automate, and optimize CI/CD pipelines using GitHub Actions and other modern DevOps tools.
• Lead migration of Apache Airflow v2 to Airflow v3 on the Astronomer platform.
• Design, develop, optimize, and troubleshoot Airflow DAGs for production data workflows.
• Deploy, manage, and maintain Kubernetes workloads on Amazon EKS.
• Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar tools.
• Implement and maintain observability solutions using the Grafana Stack, including Grafana Alloy and Grafana Beyla.
• Utilize eBPF technologies for deep infrastructure and application observability.
• Build and maintain automated testing infrastructure supporting CI/CD pipelines.
• Monitor application and infrastructure health, respond to production incidents, and perform Root Cause Analysis (RCA).
• Automate operational processes to improve deployment reliability and reduce manual effort.
• Collaborate closely with software engineering teams to improve deployment processes, platform stability, and system reliability.
• Implement logging, monitoring, alerting, and performance optimization best practices.
• Ensure high availability, scalability, security, and operational excellence across production environments.

Required Skills

• 5–8 years of experience in DevOps or Site Reliability Engineering.
• Strong programming experience in Python.
• Hands-on experience migrating Apache Airflow v2 to Airflow v3.
• Experience working with the Astronomer platform.
• Strong knowledge of Airflow DAG development, scheduling, monitoring, debugging, and optimization.
• Experience building and managing CI/CD pipelines using GitHub Actions.
• Experience designing and maintaining CI testing infrastructure.
• Strong experience with Docker and Kubernetes.
• Hands-on experience managing workloads on Amazon EKS (Elastic Kubernetes Service).
• Strong knowledge of Infrastructure as Code using Terraform, CloudFormation, or similar tools.
• Experience with AWS cloud services and cloud-native architectures.
• Hands-on experience with the Grafana Stack, including:
• Grafana
• Grafana Alloy
• Grafana Beyla
• Deep understanding of eBPF for Linux observability, networking, and performance monitoring.
• Experience implementing monitoring, logging, tracing, and alerting solutions.
• Strong Linux administration, networking, and security fundamentals.
• Strong troubleshooting skills with production incident management experience.

Preferred Skills

• Experience with Helm, ArgoCD, or FluxCD.
• Experience with OpenTelemetry and distributed tracing.
• Knowledge of Prometheus, Loki, Tempo, and modern observability platforms.
• Experience with service mesh technologies such as Istio or Linkerd.
• Familiarity with secrets management solutions such as HashiCorp Vault or AWS Secrets Manager.
• Knowledge of SRE principles including SLIs, SLOs, Error Budgets, and reliability engineering.
• Experience supporting highly available, distributed production systems.
• Experience implementing cloud governance and infrastructure cost optimization.
• Knowledge of disaster recovery, backup, and business continuity strategies.

Nice to Have

• Experience supporting 24×7 production environments.
• Experience working with large-scale distributed platforms and cloud-native applications.
• AWS Certified DevOps Engineer.
• AWS Solutions Architect.
• Certified Kubernetes Administrator (CKA).
• Grafana or Kubernetes-related certifications.
• Microsoft Azure DevOps Engineer Expert (if applicable).

Working Hours: 8am EST – 5pm EST

Pay: $35.00 - $49.00 per hour

Application Question(s):

• Work Authorization Status *

Please specify your current work authorization (e.g., U.S. Citizen, Green Card, H-1B, H-4 EAD, F-1 OPT/STEM OPT, TN Visa, etc.).

• Notice Period (in days)
• Salary Expectation

Work Location: Remote