Responsibilities:

• Inspire, collaborate and partner with a panel of members seeking to increase healthy lifestyle behaviors in areas such as weight management, eating better, getting more active, managing stress and prevention/management of chronic health concerns.
• Coach in our full suite of programs for mind and body.
• Communicate with your members through individual/group video calls and electronic messaging in alignment with program cadence expectations.
• Use coaching skills and competencies within a Motivational Interviewing framework to help members set concrete, SMART health goals.
• Document key information during video consulting with members utilizing appropriate application(s).
• Collaborate with other providers when indicated in a coordinated care team to ensure the appropriate level of care and best-in-class member experience.
• Stay current on all training requirements and communications.
• Follow department policies and procedures as detailed in provider manual documents.
• Meet or exceed target consult time management guidelines.
• Meet or exceed provider-level quality metrics and efficiency benchmarks.

Expectations:

• Primary available work hours support business needs of calendar availability M-F between 8am-8pm in coaches time zone and Sat 8am-12pm.
• Appropriately document hours worked utilizing appropriate ADP pay codes.
• Meet all on-going patient exclusion screening requirements related to licensures and certifications.
• Work within Vida’s provider platform/technology to maintain strict confidentiality at all times, including diligently following HIPAA guidelines and processes to ensure protection of Protected Health Information (PHI).
• Agree to abide by Vida policies and consents related to services provided to Vida members.

Qualifications:

• Degree in health-related field required (such as nutrition, public health, exercise physiology, psychology, health science or health education).
• Health coaching certification from an accredited, National Board for Health & Wellness Coaching (NBHWC) approved health coaching program (i.e., Wellcoaches, Duke Integrative).
• Minimum 3 years of experience coaching members one-on-one with health goals after receiving an approved health coach certification.
• Required to pass Vida’s Mock Motivational Interview session.
• High level of familiarity with technology such as GSuite (GCalendar, GSheets, GDocs, etc.), Slack and other basic software applications.
• CHES or NBC-HWC certification preferred.
• Fluency in Spanish is a definite plus!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.