At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end Guest experience for all technology & digitally led initiatives across Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business, as well as AI-related innovation.

This role sits in the Cast Tools & US Parks TechOps organization within US Parks & Resorts for Disney Experiences Technology. The Lead QA Engineer will report to the Quality Engineering Manager.

About The Role & Team:

Disney seeks forward-thinking technologists who are passionate about delivering quality products and enjoy working closely with developers and product owners on strategic and tactical challenges. The candidate should possess excellent verbal and written communication skills, be able to work independently as a self-starter, utilize good time management skills, and be able to work with a diverse team of talented individuals. This Lead Quality Engineer position is responsible for ensuring our Products have a Test Strategy and the functional scope has adequate test coverage to meet Disney’s high standard of quality. This includes estimations, User Story analysis, test design, test execution, audits, and metrics validation. This also includes strong collaboration with Product & Development teams to ensure the Requirements & Acceptance Criteria are testable in a non-Production environment. The Lead will also evaluate and improve on standards, processes, and templates to optimize efficiency without sacrificing quality.

What You'll Do:

• Impact higher-risk aspects, set priorities, review requirements, and determine scope and limitations of testing initiatives

• Guide best-practices, standardization of processes, approaches and methodologies for multiple QA testing services, i.e.: SOA, unit, integration, functional, regression, acceptance, system, load, performance, smoke tests, and defect management

• Lead test case creation plans and facilitate reviews/inspections/approvals of test automation for continuous process improvement and reduction of product defects

• Lead the documentation of defects, build and execute test plans, help debug and diagnose difficult to complex code issues in selected environments

• Influence the Software Development Life Cycle process through collaboration with Infrastructure, Development Operations and development teams

• Promote and maintain solid technical relationships with QA Engineers and developers

• Communicate, audit, review, and summarize reports, meeting standards and following best practices

• Help engage around the estimation and planning of highly sophisticated scalable projects and their budget allocations

• You will be expected to stay up to date with emerging technologies so you can make informed recommendations

Required Skills & Qualifications:

• Minimum 7+ years’ of related work experience

• Comfortable working in an agile environment

• A visionary who motivates teams to excel and fosters creativity, consistently driving excellence in all endeavors

• An advocate for a diverse and inclusive culture that encourages innovation and ensures every team member feels a sense of belonging

• Experience with functional test case design & execution for web & mobile applications

• Proficient in functional Test Suite & Defect management tools with a desire to further develop technical expertise in data engineering tools, methodologies, and emerging technologies

• Ability to work independently and deliver on agreed upon timelines

• A no line of code written without testing mindset

• Strong time management skills with a history of meeting commitments

Preferred Qualifications:

• Working knowledge of JIRA, qTest, MS Teams, & SharePoint

• Knowledge of test technology trends and Web/Mobile debugging tools (i.e. AI, Charles Proxy)

• A passion for technology!

Required Education:

• Bachelor’s degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

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