Experience taking user calls utilizing an IVR system, preferably Avaya. We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who……
Security+, CySA+, GICSP, or similar certification meeting DoD 8140.01 / DoD 8570.01 baseline certification for IAT Level II required prior to employment start……
Training (not certification) required: Must complete an ITIL Course (ITIL v4 recommended and will be provided on site). Windows/MacOS/Linux/Unix/Chrome/Android.…
The ideal candidate will bring depth in both MBSE tooling and software engineering practice, with the ability to develop rigorous SysML/UML models, engage……
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Additionally, this role will also assist with the on-site training and development of less experienced field service technicians and acts as a key communication……
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Coordination of vendor calls, example EHR TS calls or Microsoft calls. Advanced skills using specialized analysis and reporting tools, such as reporting……
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A bachelor’s degree in computer science, management information systems, business, informatics, or a related technology field is required, along with a minimum……
Support and conduct systems analyses, including system design, design feasibility, and state-of-the-art assessments. 6% 401k Match + Immediate Vesting.…
Vulnerability Analysis: Analyze and prioritize vulnerabilities and security gaps found during assessments, and work with engineers to develop mitigation……
Working command of: military service concepts and force design; CBP and CBA; mission engineering; requirements development under Joint and Service practice; AoA……
3+ years of experience in the field of information technology, database management or a related discipline. Provide ongoing training and technical support to……
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Act as a field technical liaison between factory, quality, manufacturing, including the recognition of field reported product service issues and the development……
Planning, preparing, and executing onsite system maintenance on existing systems and computer hardware, providing hardware and software support and……
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The Sr Analyst, Digital Systems plays a critical role in enabling Hershey’s digitally integrated manufacturing strategy at the Annville Fulfillment Center—a……
Bachelor's degree in computer science or electrical, computer, or software engineering discipline from an accredited university and 5 years of related……
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Acts as liaison between production, planning, quality assurance, manufacturing and engineering personnel. Apply creative engineering principals and theories.…
Qualified candidates must be U.S. Citizens with a valid passport who old an active security clearance at the Secret level. U.S. Citizen with a valid passport.…
7d
Software Technology
4.2
Desktop Engineer [3rd Nightshift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote
Desktop Engineer [3rd Nightshift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote
Newark, NJ
$52K - $85K (Glassdoor est.)
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Description:
We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.
This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.
Utilize ticketing system to track email submissions and managing phone support efforts.
Manage Windows Active Directory and Exchange.
Work closely with other IT employees on system maintenance and configuration projects.
Work closely with other employees on interdepartmental projects.
Maintain accurate asset management records.
Work with vendors and manufacturers on repair and maintenance of IT equipment.
Requirements
College degree and/or 4-6 years' experience providing end user support
Ability to help employees solve hardware and software problems and fulfill requests.
Experience with Windows Active Directory& Office 365.
Experience troubleshooting network issues in large office /Enterprise setups.
Experience supporting and troubleshooting printer systems.
Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts.
Strong customer service and communication skills.
Experience taking user calls utilizing an IVR system, preferably Avaya.
Must be able to cover one weekend shift and holidays that land on your coverage days.
Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges & escalations is a plus.
The minimum salary is $52K and the max salary is $85K.
$52K – $85K/yr (Glassdoor est.)
$67K
/yr Median
Newark, NJ
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