Job Summary:

The Route Service Representative /Class D is responsible for performing deliveries and pickups from Century customer locations. The RSR/Class D follows all Century standard operating procedures to ensure a high standard of delivery and safety standards while operating Century equipment.

Essential Job Duties and Responsibilities:

As part of the Century Delivery team, the RSR/Class D may complete some or all of the following duties during a given shift:

• Follow all standard operating procedures for daily activities including delivery, pick up, and documentation.
• Adhere to all company, state, and federal DOT and HOS requirements.
• Perform daily activities including loading and unloading at Century facility and customer locations, delivering assigned equipment on dedicated route.
• Conduct linen counts and orders per customer requirements.
• Deliver product to the customer location which can include operating the lift gate, unloading carts from the truck, and placing carts in the appropriate location.
• Maintain the security of truck cargo by repositioning carts as needed between deliveries and pickups.
• Adheres to Century functional separation process and procedure.
• Verify all items specified in the delivery receipt were included in the delivery and obtain a confirmation signature from a facility representative.
• Prepare the truck for the next shift, including making sure equipment is fueled and clean, removing any personal items, and putting keys and delivery receipts in proper areas
• Report any customer feedback or vehicle problems to the supervisor.
• Occasionally fills in for absent drivers and performs supplemental deliveries as needed.
• Perform other tasks as assigned by manager

Supervisory Responsibilities:

N/A

Minimum Qualifications:

• High School Diploma or GED
• Required driver classification specific to available position (Class A, Class B, or Class D) Must have a clean Motor Vehicle Record (3 years), pass DOT background check & physical examination.
• Good communication skills with internal and external customers.
• Ability to perform the basic functions of the job including reading, writing, and simple math calculations.
• Basic computer skills.
• Physical ability to push and pull carts as the job requires.
• Able to work a flexible schedule that may include nights, weekends and holidays.
• Class A licenses are a CDL classification required to operate tractor / trailers
• Class B licenses are a CDL classification required to operate Straight Trucks registered over 26K GVW (cannot operate a tractor/trailer with this license)
• Class D licenses are a non-CDL classification required to operate vehicles registered at or below 26K GVW

Preferred Qualifications:

• 1-year delivery or route experience
• B.A. or B.S. degree

Travel Required:

Yes. Consistent with service area.

Physical Requirements:

The position requires the ability to move wheeled carts weighing up to 600 lbs.

Work Environment:

The work environment is typically spent in a Century vehicle performing delivery and pickups to customer locations. Occasional exposure to the outside environment depending on the location.

Note: This job description is not an employment agreement or contract, nor is it designed to contain a definitive listing of activities, duties or responsibilities required of the employee.

Century Linen is an equal opportunity employer. In furtherance of our commitment to equal employment opportunity, and pursuant to government contracting laws and regulations, we also take affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, status as a qualified individual with a disability, or other legally recognized protected status.