Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.

The future of network operations is autonomous — and Prodapt is building it. This leadership role will define and drive Prodapt's Autonomous Operations and AIOps strategy across infrastructure and network domains, working with the world's largest telecom operators, fiber ISPs, and cloud network providers. You will combine deep network engineering expertise with AI/ML capabilities to eliminate manual toil, predict failures before they occur, and help clients achieve closed-loop autonomous network operations.

• Requirements Gathering & Analysis
  • Collaborate with stakeholders to understand business objectives related to network performance, security, and analytics.
  • Translate business requirements into data-driven solutions and technical specifications.
• Data Analysis & Intelligence
  • Analyze network traffic data, logs, and KPIs to identify patterns, anomalies, and optimization opportunities.
  • Work with data engineering teams to define data models and pipelines for network intelligence.
• Reporting & Visualization
  • Design and deliver dashboards and reports using BI tools (e.g., Looker, Tableau, Power BI).
  • Provide insights on network utilization, latency, outages, and capacity planning.
• Process Improvement
  • Recommend improvements in network monitoring, incident response, and data governance.
• Stakeholder Communication
  • Act as a liaison between network operations, data teams, and business units.
  • Present findings and recommendations to senior leadership in a clear, actionable format.
• Bachelor’s degree in Computer Science, Information Technology or a related field.