MAKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 800 diverse professionals, working remotely across 46 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Clinical Informaticist at OCHIN is a clinician responsible for providing clinical consultation on the design, development, implementation, maintenance, and improvement, of clinical and health IT systems, including Electronic Health Records (EHRs), Telehealth, Mobile Health, and other HIT systems. This role will support OCHIN member clinics and clinicians and work on priority innovation projects. Please note: This position is funded through a contract. Continued employment is contingent upon contract renewal or extension, and organizational needs.

Essential Duties

• Collaborate with clinical leadership team on strategy and operations.
• Provide leadership within the clinical informatics team in areas of clinical subject matter expertise, with special emphasis on any of the following: Primary care, Behavioral Health, Substance Use, Dentistry, Acute Care, Pharmacy
• Provide clinical informatics consultation internally at OCHIN.
• Review clinical questions via incident management system (JIRA)
• Ad hoc consultation on additional OCHIN Epic build or maintenance projects.
• Analysis of clinical EHR break/fix issues as needed.
• Participate in build primarily in design, as time, interest, and skill level allow.
• Participate in member engagement.
• Prepare for and present at Clinical Operations Review Committee (CORC) and Clinical Oversight Group (COG) meetings.
• Ad hoc consultation.
• Learning Forum – OCHIN’s annual user group meeting.
• Provide mentorship to provider builders at member organizations.
• Provide support to new members before, during, and after install.
• Facilitate focus groups
• Recommends modifications of clinical information systems to gain maximum efficiency, leverage the clinicians’ time, and maximize communication with affiliates and referring physicians.
• Support clinical team in efforts to measure, communicate, and support an increase in workforce satisfaction among member sites.
• Clinical Knowledge Management efforts
• Contribute to building and improving Clinical Decision Support (CDS).
• Contribute to clinical review of CDS content.
• Communicate with members about CDS.
• Participate or provide leadership in interdisciplinary work groups in areas of expertise. Develop or further subject matter expertise, and provide leadership, in one or more priority areas. Involvement may include product consultation, research initiatives, business and foundation development needs, or policy.
• Exercises strong communication skills, especially in the area of relaying messages between IT and technology and, clinical staff, members and stakeholders.
• Studies trends in health informatics to inform the development of IT systems and infrastructure that increase efficiency and improve patient outcomes.
• Demonstrates an in depth understanding of the modern health field and its direction.
• Other duties as assigned.

• Bachelor's degree in related field, master’s degree preferred
• Clinical degree and licensure (NP, PA, RN, PsyD, LPC, LCSW, PT, OT, RD, RT, MPH, PharmD), or other relevant master’s degree without licensure, and/or equivalent relevant training and experience with a minimum of three (3) years of experience in one or more of the following areas required: Primary care, Behavioral Health, Substance Use, Pharmacy, Acute care, Other clinical specialties.
• Previous experience with FQHC/Safety Net clinics is desired.
• Epic experience required, Epic Clinical Certification appropriate for role in ambulatory, Provider Builder/Clinical Content Builder or equivalent, desired or willingness to become Epic certified within the first year of hire.
• Knowledge and previous experience with clinical innovation, health care transformation, and quality improvement desired.
• Part-time clinical work in addition to this position desired.
• Knowledge of population health and analytics, and application of these in the clinical setting, desired.
• Familiarity with Healthcare Administrative Data and regulatory programs.
• Strong analytical skills and problem-solving skills.
• Availability for occasional travel, including supporting go-lives according to OCHIN’s policy (go-live support is required; this support is sometimes provided virtually).
• Demonstrated proficiency in computer application systems, including experience with Microsoft Office
• Familiarity with methodologies such as the Model for Improvement or Lean desired.

Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It’s not about passing or failing—it’s about understanding fit and setting you up for success.

Physical Requirements/Work Environment:

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN’s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.

Work Location and Travel Requirements: OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel required up to 20% nationally for on-site Go Live support based on business requirements for OCHIN
• (OR) Travel may be required nationally based on business requirements for OCHIN

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careerCOVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees—including remote employees, contractors, interns, and new hires—to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Base Pay Overview OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. Pay information by position level is listed below. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

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