PerfectServe is seeking a QA Engineer to ensure the quality, reliability, and safety of PerfectServe's products through rigorous manual and automated testing. As an individual contributor, you will deliver work independently within your team and grow toward owning more complex problems.

In a healthcare SaaS environment where reliability and security affect patient care, this role is held to a high standard. Success means consistently demonstrating the responsibilities below — combining technical depth with collaboration, communication, and sound judgment — rather than excelling in any one area alone.

Core Responsibilities

Technical

• Execute manual test cases
• Document defects clearly
• Write automation scripts
• Apply API testing tools
• Integrate tests in CI/CD

Architecture & Design

• Understand system under test

Delivery & Execution

• Execute assigned test plans
• Write own test plans
• Manage test coverage
• Manage QA environment integrity

Quality & Standards

• Follow test standards
• Ensure HIPAA test coverage

Collaboration

• Participate in ceremonies
• Partner with dev engineers
• Collaborate with product team

Communication

• Report defect status
• Communicate test results
• Write test documentation

Leadership & Mentorship

• Learn QA best practices

Strategy & Vision

• Understand release goals
• Contribute to QA planning

Qualifications

Required

• 2–4 years of professional QA engineering experience.
• Hands-on experience executing test cases and documenting defects clearly.
• Experience with test automation, API testing, and CI/CD integration.
• Understanding of QA methodologies and quality metrics.
• Clear written and verbal communication, with a willingness to learn and act on feedback.

Preferred

• Experience testing in a HIPAA/HITRUST-regulated healthcare environment.
• Performance and security testing experience.
• Experience building test frameworks from the ground up.

Why This Role

This role offers the chance to grow both your impact and your craft. You will take on progressively harder problems, work alongside strong colleagues, and see your contributions matter beyond your immediate team — because quality engineering done well is a direct contribution to safer, more reliable care.

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You'll work with a dedicated and mission‑driven team in an environment that values growth, transparency, and innovation.

We offer a salary range of $90,000–$120,000 USD per year, with compensation tailored to your background, strengths, and growth potential. This range reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation is determined by several factors, including experience, skills, and team impact. We regularly review compensation to ensure fairness and consistency. Current employees with questions are encouraged to connect with their manager or People Operations.