User ops

Content Operations & Creator Growth Manager - TikTok LIVE

Location
:

Los Angeles

Employment Type
:

Regular

Job Code
:

A14977A

Responsibilities

TikTok LIVE is a core part of TikTok’s ecosystem, focused on building real-time, interactive experiences that connect creators, users, and communities at scale. The business aims to foster a healthy and sustainable live content ecosystem by empowering creators, enhancing user engagement, and enabling meaningful interactions through diverse live content formats.

Our global team operates in a highly cross-functional environment, working closely with Product, Engineering, Data, Policy, and regional market teams. Key focus areas include creator growth and support, live content strategy and operations, user engagement and retention, platform governance, and scalable operational execution. The team combines global vision with strong localization capabilities to adapt strategies to different markets while maintaining consistent platform standards.

Key Business Verticals You'll Drive
You'll have the opportunity to own strategy and operations across several high-impact LIVE verticals, including:

• Just Chatting – One of TikTok LIVE's most vibrant social categories, focused on authentic conversations and community building
• Performance & Entertainment – Supporting creators across music, dance, acting, comedy, and other performance-based content to accelerate creator and ecosystem growth
• Beauty, Fashion & Lifestyle – Driving content strategy and creator growth within one of the platform's fastest-growing lifestyle communities

We're a fast-growing, impact-driven team that values ownership, strategic thinking, and data-informed decision-making. You'll drive high-impact initiatives across content strategy, vertical operations, and creator ecosystem growth, directly shaping platform engagement and business outcomes.

Responsibilities
1. Own Vertical Strategy & Operations
Own the growth strategy and operational performance of assigned content verticals by identifying ecosystem opportunities, optimizing content supply, and driving sustainable business growth.
2. Develop Content & Growth Strategies
Design and execute scalable content strategies based on creator lifecycle, content performance, user behaviors, and market dynamics to improve ecosystem quality and platform engagement.
3. Leverage Data to Drive Business Decisions
Analyze business performance across creators, content, and user metrics to identify growth opportunities, evaluate operational effectiveness, and translate insights into actionable strategies.
4. Lead Strategic Programs
Develop and execute strategic initiatives, campaigns, and operational frameworks that improve creator growth, content quality, monetization, and long-term ecosystem health.
5. Build Vertical Expertise
Become the subject matter expert for assigned content verticals by staying close to industry trends, creator behaviors, and competitive landscapes, and applying insights to operational strategy.
6. Drive Cross-functional Execution
Partner closely with Product, Data Science, Engineering, Marketing, Policy, and regional teams to influence product improvements, operational priorities, and business outcomes.
7. Measure Business Impact
Define success metrics, monitor business performance, and continuously optimize strategies through experimentation and data-driven decision making.

Qualifications

Minimum Qualifications
1. Bachelor's degree with proven years of experience in Content Strategy, Vertical Operations, Growth Strategy, Creator Operations, or Content Monetization.
2. Experience owning or supporting content verticals, creator ecosystems, or category operations, with a strong understanding of content supply, creator growth, and ecosystem development.
3. Strong analytical skills with the ability to leverage quantitative and qualitative insights to identify business opportunities and influence strategic decisions.
4. Demonstrated business acumen with experience balancing content quality, user engagement, creator growth, and business performance.
5. Excellent stakeholder management and project management skills, with experience leading cross-functional initiatives in fast-paced environments.

Preferred Qualifications:
1. Experience in livestreaming, creator economy, digital media, entertainment, or social platforms, with a strong understanding of content ecosystems and creator trends.
2. Experience developing vertical strategies, content strategies, or growth initiatives backed by data analysis and measurable business impact.
3. Strong understanding of content recommendation, user engagement, monetization, and ecosystem health metrics.
4. Experience translating successful creator or content cases into scalable operational frameworks and best practices.
5. Passion for TikTok Live, digital content, and the evolving creator economy.

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $103360 - $273600 annually.

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Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

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Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

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The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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For Los Angeles County (unincorporated) Candidates:
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

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1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

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2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

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3. Exercising sound judgment.

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About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

https://tinyurl.com/RA-request