Restaurant Partners Management LLC is a locally owned and operated restaurant group serving the Grand Rapids and Traverse City areas with 21 locations in Cascade, Alger Heights, Wyoming, Gaines Township, Byron Center, Downtown Grand Rapids, Grandville, Traverse City and Suttons Bay.

Our 4GR8Food Brands include:

• Alebird
• Apache Trout Grill
• Bagel Beanery
• Beltline Bar
• Boone's Prime Time Pub
• Grand Coney Diner
• Flap Jack Shack
• Noble Restaurant
• Omelette Shoppe
• Pete's Grill & Tavern
• Real Food Café
• Red Geranium Café
• Slabtown Burgers
• Sundance Grill
• West End Tavern

We are currently looking for Servers to join our team at Grand Coney Diner on Michigan Street. Part Time and Full Time positions available for all shifts.

If you share our passion for the hospitality industry and are looking to further your career with a GR8 company, apply today!

Summary of Server Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to provide our guests with a great experience so they will want to return. During your shift you may be required to take direction from either the MIC or GM. At times, a “non-manager”, such as a server/shift lead, may be assigned shift control and you will be expected to follow their direction.

Server Essential Functions:

• Follow company Steps of Service sequence and salesmanship strategies as required.
• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.
• Deliver food and beverages from kitchen and bar to guests in a timely manner.
• Takes carry-out/curbside orders by phone or in person. Helps complete orders and transactions or assist carry-out/curbside team if applicable.
• Perform side work at the start and end of each shift as required by service station assignment, which may be up to 20% of your scheduled shift.
• Maintain clean service areas.
• Promptly reports equipment and food quality problems to a manager.
• Assumes 100% responsibility for accuracy and appearance of products served.
• Attends all scheduled employee meetings and brings suggestions for improvement.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
• Be ready and willing to assist other servers, bartenders and hostesses as needed.
• Bus, pre-bus and reset tables as necessary.
• Prepare certain beverages, desserts and food items as required by your restaurants setup.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the MIC.
• Additional duties and responsibilities as assigned.

Server Qualifications:

▪ 18 years of age (21 where required by law)

▪ Required 6 months of guest service experience or similar

▪ Have the necessary stamina to work on feet for up to 10 hours including stooping, reaching, bending, twisting and lifting/carrying loads up to 50 lbs.

▪ Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

Job Types: Full-time, Part-time

Pay: $5.49 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance

Work Location: In person