DOORS PLUS DOCKS LLC Solutions for Overhead Doors, High Speed Doors, Garage Doors, Rolling Doors and Loading Dock Equipment Projects

**PROVEN EXPERIENCE REQUIRED**

Location: South Florida

Employment Type: Full-Time

About the Role

Location: South Florida

Employment Type: Full-Time

About the Role

As the Administrative Assistant at Doors Plus Docks, you will play a key role in daily operations. You will be the central point of coordination, ensuring smooth communication and anticipating the administrative needs of the business.

The ideal candidate is organized, proactive, detail-oriented, responsible, and growth-driven, with excellent communication and interpersonal skills.

Responsibilities

Responsibilities

Coordinate daily service calls and installation schedules for field technicians and installation crews in a fast-paced commercial service environment.

Dispatch technicians daily and prepare work orders, service documentation, and operational paperwork.

Manage incoming customer calls, service requests, scheduling updates, and follow-up communication with clients, vendors, contractors, and property managers.

Maintain professional customer service support for a company operating 24/7, including the mandatory use of a corporate phone to respond to customer needs and emergency service requests outside regular business hours.

Process purchase orders, technician invoices, billing documentation, and maintain organized project and customer records.

Assist with accounts receivable follow-up regarding outstanding balances and completed service billing.

Prepare and track Certificates of Insurance (COIs), pay applications, compliance documents, and contractor requirements.

Monitor and prioritize high-volume emails and administrative requests while supporting daily office operations and executive management.

Coordinate with warehouse personnel, technicians, vendors, and contractors to ensure timely project completion and customer satisfaction.

Maintain accurate electronic and physical filing systems for service records, invoices, project documentation, and customer communications.

Assist with invoicing, payment tracking, payroll-related documentation, and administrative reporting.

Provide bilingual customer support in English and Spanish while maintaining professional communication standards.

Skills

Microsoft Office Suite

QuickBooks

Dispatch Coordination

Customer Service

Scheduling & Calendar Management

Accounts Receivable Follow-Up

Purchase Orders & Invoice Processing

COI & Compliance Tracking

Pay Applications

Project Coordination

Procore

Sage Timberline

Prolog Manager/Converge

Data Entry & Filing Systems

Windows Applications

Administrative Support

Billing & Invoicing

Workflow Coordination

Vendor & Client Communication

Multitasking & Time Management

Bilingual: English & Spanish

Requirements

Gender: Female, between 30 and 48 years old.

Experience: Proven experience in management, coordination, or sales roles.

Skills: Excellent organizational, negotiation, and multitasking abilities.

Languages: Fluent English and Spanish (both required).

Personality: Motivated, proactive, and results-oriented.

Job Type: Full-time

Fixed weekly salary of $840.00

Ability to commute/relocate:

Miami, FL 33166: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Microsoft Excel: 1 year (Preferred)

Microsoft Powerpoint: 1 year (Preferred)

Work Location: In person

Tipo de puesto: Tiempo completo

Sueldo: Hasta $840.00 a la semana

Lugar de trabajo: Empleo presencial