The Technician II is an experienced technical professional responsible for performing advanced maintenance, troubleshooting, repair, and installation of equipment, systems, or technology within their assigned area. This role works with minimal supervision, resolves moderately complex technical issues, and may provide guidance or support to junior technicians. The Technician II ensures work is completed safely, efficiently, and in compliance with established standards, procedures, and regulations, while contributing to continuous improvement of operations and service quality.

Duties and Responsibilities:

• Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
• Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.
• Inspect equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Get information by observing, receiving, and otherwise obtaining information from all relevant sources.
• Troubleshoot and determine causes of operating errors, including watching gauges, dials, or other indicators to make sure a machine is working properly.
• Control machine and processes using either control mechanisms or direct physical activity to operate machines or processes.
• Operate cranes, hoists, or other moving or lifting equipment.
• Conduct set-ups on Inserting and Bindery equipment.
• Repair machines or systems using the necessary tools.
• Exhibit a sense of urgency and consistently meet production goals that are set by the Production Supervisor daily.
• Consistently crosscheck quality of jobs against insert or inkjet sample and job tickets.
• Actively participates in the continuous improvement process for quality control, productivity, and operating procedures.
• Maintain a clean and safe working environment.
• Consistent and Reliable attendance is mandatory.
• All other duties as assigned.

Required Skills/Abilities:

• Strong mechanical aptitude.
• Ability to read and interpret mechanical drawings, schematics, and technical manuals.
• Experience using hand tools, power tools, diagnostic equipment, and precision measuring instruments.
• Ability to prioritize multiple tasks and work independently and as a team member.
• Strong problem-solving and troubleshooting skills.
• Excellent communication skills and teamwork skills.
• Must be flexible to schedule changes as dictated by business needs.

Education and Experience:

• High School Diploma or GED required.
• 2 to 5 years of industrial maintenance experience in a manufacturing or production environment.
• Experience troubleshooting production equipment and automated machinery.
• Direct mail, printing, packaging, bindery, mailing, or fulfillment equipment experience preferred.

Physical Demands and Work Environment:

• Required to stand for long periods of time, bend, reach and move about the facility.
• Ability to lift up to 50 lbs.
• Ability to bend, stoop, kneel, and crouch.
• Must be able to use hands to handle, control, or feel objects, tools, or controls.
• Required to grip, twist, and turn both hands for long periods of time

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company that is the largest marketing, data, and fundraising company in North America, serving the purpose-driven industry with clients across education, association, political, and commercial sectors.

How We’ll Support You:

• Join the largest marketing and fundraising company in North America serving the nonprofit industry, where we prioritize innovation and professional growth.
• Collaborate with industry subject matter experts with over 5,000 employees across the enterprise.
• To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive healthcare, paid holidays, and generous paid time off so you can have the time and space to recharge and pursue your other passions and be with the people you care about.
• Moore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Pay: From $19.00 per hour

Application Question(s):

• Do you have any relatives currently employed by Moore, CCA Division?

Education:

• High school or equivalent (Required)

Experience:

• Maintenance: 2 years (Required)

Work Location: In person