Under direct supervision of the Program Director(s), the Data Analyst will play a critical role in helping the organization define, implement, and operationalize meaningful performance metrics for CalAIM programs. This role plays a critical part in ensuring program performance, compliance with Department of Health Care Services (DHCS) and Medi-Cal Managed Care Plan (MCP) requirements, and data-driven decision-making to improve member outcomes. The analyst works closely with program leadership, care managers, and compliance teams. This role combines analytical expertise with programmatic understanding and change management skills.

The ideal candidate will help leadership decide what KPIs matter, translate those KPIs into practical data workflows, and support staff in using data to improve outcomes, contract performance, and reporting accuracy.

• Help leadership and program staff identify and define key performance indicators (KPIs) for CalAIM programs

• Analyze case management and program data to track performance and outcomes

• Create simple reports and dashboards for internal use and external reporting

• Support reporting for CalAIM programs: Enhanced Care Management (ECM), Community Supports, or other delegated services

• Improve data collection, data quality, and documentation processes

• Train staff on how to use reports and understand KPIs

• Track program performance metrics, KPIs, and contract deliverables (e.g., engagement rates, care plan completion, outcomes)

• Provide ad hoc data support for program planning and quality improvement

• Other duties as assigned

To perform this job successfully, an individual must be able to fulfill each essential duty satisfactorily. The qualifying requirements listed below are representative of the knowledge, skill, judgment, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must read and write fluently in English, with good communication and writing skills.

The ability to perform simple arithmetic calculations is required to establish totals for timecards, supply requests, etc.

Ability to work independently, exercise initiative and good judgment and solve practical problems within established limits and guidelines. Ability to recognize instances in which consultation with a Senior Director and other project staff should be sought before a decision is made.

This position is primarily a remote position with hybrid option. When working remotely the employee will need an appropriate work space (a quiet, private space) with a secure internet connection. Attendance at virtual meetings will be required and the employee may be required to travel for occasional in-person meetings or trainings.

Physical demands will include sitting, bending, lifting, driving and walking.